Follow Us:

Image Alt

WordPress Support Services 24/7

ONE TIME WORDPRESS SUPPORT PACKS.

  • The Fix

  • $47

    /single issue fix
  • Fix my WordPress website!

    NEXT DAY DELIVERY

    Single issue fix

    • Fix for a single WordPress issue
    • Doesn’t include Malware removal
  • The Emergency Fix

  • $147

    /single issue fix
  • Fix my WordPress website NOW!

    SAME DAY DELIVERY

    Single issue emergency fix

    • Lightning-fast drop-everything premium emergency fix for a single WordPress issue
    • Doesn’t include Malware removal
  • The Tune-Up

  • $397

    /fixed cost
  • Make my WordPress website load fast!

    Increased performance for a fixed price.

    • Improve page-loading times
    • Enhance website performance
  • The Customization

  • $49

    /hour
  • Add some custom features!

    Custom work with expert developers.

    • Custom plugins, themes and functionality
    • Custom development for new or existing WordPress websites

Need Ongoing WordPress Support?

  • Standard

  • $97

    /month
  • Your complete peace of mind.

    Unlimited
    emergency fixes

    • Access to Client Portal
    • 24/7 Support
    • Weekly core and plugin updates
    • Daily off-site database and file secure back-up
    • Daily malware security scan + malware removal
    • Direct communication through our platform
    • 24/7 uptime watch
    • Website integrity check
    • WordPress theme updates
  • Pro

  • $397

    /month
  • Everything you need to get started.

    Unlimited tasks for one website

    • Up to 30 min./task
    • Dedicated WordPress Developer
    • Next business day delivery
    • Everything included in the Standard Plan
  • Business

  • $997

    /month
  • When you need EVERYTHING.

    Unlimited tasks for unlimited websites

    • Up to 1 hour/task
    • Same day delivery
    • Everything included in the Pro Plan

Not what you were looking for?

We’re as adaptable as we are good at all this development stuff. Surely, we can come up with a competitive mix of services for your WordPress website

Contact us for a custom offer!

NerdPilots - Testimonials

Frequently Asked Questions

01 Where should I start?

It depends what your website needs. Looking for help with a single issue (either a quick fix or a customization issue)? Start with the one-time WordPress support packs at the top of this page. Neeed more complex help or long-term support? Consider one of the ongoing WordPress support options above. In addition, you can always contact us to discuss your specific needs and to receive a custom offer.

 

We can help with quick fixes as much as we can assure regular maintenance and custom development for your WordPress website. Thanks to our user-friendly client portal, no matter which WordPress support pack you choose, the signup process and task assignment are easy to master. Click on the “Let’s Get Started” button and let’s get started!

02 Can you help me make custom changes to my WordPress website?

Sure we can. We recommend contacting us to discuss your customization ideas and to receive a fitting quote. We can carry out any type of custom development and even build you a new WordPress website if that is what you want.

03 What constitutes an emergency fix?

Any issue (big or small) that may come up in the functionality of your current WordPress website calls for an emergency fix. All our ongoing WordPress Support plans cover an unlimited number of emergency fixes, You may want to consider them if you’re looking for long-term peace of mind.

04 Do you really provide 24/7 support?

YES. That’s something we offer no matter the maintenance plan that you choose. Our project-management platform makes it easy for you to assign tasks and raise issues on your schedule. We do our best to solve priority-marked issues ASAP (in 1-2 hours), while other less urgent support queries get solved in 3-4 hours, depending on complexity, of course.

05 What do I do if I need more help than my current plan offers?

You get in touch with us. When you do, we’ll figure out together what type of WordPress support you need and come up with the best way to provide it. It may be as easy as purchasing another one-time fix, or as effective as switching you to a new plan.

06 What do you do if my site gets hacked?

When you subscribe to any of our ongoing WordPress support, we start monitoring your website 24/7 and we’ll notify you of any issues we’ve detected. If your website gets hacked, we mark the issue as high priority, remove any malicious code and get it up and running again. Worst case scenario, we restore the full website from the latest backup.

07 Do you build SEO-optimized WordPress websites?

The SEO optimization feature is included in the Business Plan. We first audit your current website and proceed to fixing the coding issues that may lower your SEO score. However, we do not provide in-depth on-page and off-page SEO optimization.

08 Can you make my website load faster?

We can and we will. Speed and performance optimizations are included in the Pro and  Business ongoing WordPress support plans, but if you’re looking for a one-off upgrade, you can choose the one-time Tune-Up service package.

09 Do you provide hosting?

We do provide hosting, but hosting services are not  included in any of the one-time and ongoing WordPress support plans. For more details about the NerdPilots hosting plans, please contact us or visit our hosting page.

Nerdpilots Store: