Consumer behavior is changing in 2020. Can your business keep up?
People are buying more things online. It’s official. HubSpot research into how the COVID-19 pandemic has affected consumer behavior in the second quarter of 2020 reveals a 20% increase in global site traffic since March. That changes things for brick-and-mortar
How to Talk to Customers So They Don’t Run Away
Part 1 of the Entrepreneur’s Guide to Good Communication How you talk to your customers is a big deal. Good communication is more effective at growing your brand than any paid advertising you can think of. Think pleasant customer service, thoughtful