Why Set Up and Use Live Chat on Your Small Business Website
Live Chat setup tips to save time, money and grow your sales Why should you set up live chat on your business or e-commerce website? Because people are spending a lot more time online, browsing, shopping, staying informed, learning, having fun,
How to Talk to Difficult Clients and Handle Complaints
Part 3 of the Entrepreneur’s Guide to Good Communication Every business has its share of difficult clients. There’s no avoiding it, because there’s no way to make everyone happy. Even the biggest, most customer-friendly companies deal with dissatisfied customers. Complaints pop up in
7 Reasons to Use Video in Your Marketing
People are inherently lazy. That’s what a scrooge would say when describing the target consumer of all businesses out there. Thanks to widely available internet and mobile devices, most people, when confronted with a choice of either reading about a product or watching
How to Talk to Customers So They Don’t Run Away
Part 1 of the Entrepreneur’s Guide to Good Communication How you talk to your customers is a big deal. Good communication is more effective at growing your brand than any paid advertising you can think of. Think pleasant customer service, thoughtful