How to Talk to Difficult Clients and Handle Complaints
Part 3 of the Entrepreneur’s Guide to Good Communication Every business has its share of difficult clients. There’s no avoiding it, because there’s no way to make everyone happy. Even the biggest, most customer-friendly companies deal with dissatisfied customers. Complaints pop up in
7 Reasons to Use Video in Your Marketing
People are inherently lazy. That’s what a scrooge would say when describing the target consumer of all businesses out there. Thanks to widely available internet and mobile devices, most people, when confronted with a choice of either reading about a product or watching
How to Rank Your Business on Yelp – Video Course
Need help ranking high on Yelp? Start with building a good Yelp profile. Kevin has been working hard on a series of instructional videos that will help you navigate Yelp with ease. He’s been where you are now, trying to make
The Benefits of WordPress for Business Websites
When building your business website, one of the first decisions you have to make is what type of website to build. You should always base this initial decision on what the site is supposed to do, how “manageable” you want it to